Help Center


How to contact Capitual


There are multiple ways for contacting Capitual.

Live Chat

From our homepage, click the blue icon on the bottom-right to start a live chat with one of our operators. Note that we are only available on working hours.

24x7 Customer Service Center

If your electronic device used to access the application is lost, stolen or stolen, please immediately contact:

  • +55 00 00000-0000 (Em manutenção)

Social Networks

Leave a message for us in:

Email Address

Please send general inquiries to [email protected].

Privacy-related concerns shall be sent to [email protected].

Legal Concerns / Law Enforcement

Enquiries shall be sent to [email protected].

General support requests are not answered. Please use above’s contacts.

Responsible Disclosure

If you are a security researcher and want to report a security issue, send an email to [email protected] or [email protected].